POLICIES

 

Prices

  • Full Conference admission (including Grand Challenge Gala) - $695
     
  • Group Ticket (set of 3 Full Conference tickets) - $1390, available until June 1, 2020
    Each ticket set includes 3 Full Conference admission tickets for the price of 2, including admission to the COINS Grand Challenge Gala.  

  • COINS Grand Challenge Gala - some Gala-only tickets are available. Please contact the COINS Grand Challenge team for details.
     
  • Prices shown in the registration system are in US dollars.
     
  • Registration for the conference closes on September 4, 2020.


Cancelling Conference Registration

Cancellation of conference registrations will be allowed up to 14 days before the event starts, i.e., September 4, 2020. Please email Kimber England at COINS for assistance.

  • If COINS has already received payment for the order online via PayPal, we will process the refund via PayPal.
     
  • If COINS has already received payment per an invoice, we will issue a refund by check.
     
  • No refund will be issued if you cancel a ticket purchased as part of a Group Ticket order ("buy 2, get 1 free").

You may substitute another attendee instead of cancelling a ticket. See “Substituting Attendees” below.

 

Substituting Attendees

A ticket can be reassigned to another person if the original delegate is unable to attend. Please email Kimber England at COINS for assistance.

  • Substitutions will be accepted up to the week before the conference.
     
  • Substitutions requested after September 4, 2020 will receive the gala meal selected by the original delegate.

 

Changing or Cancelling Accommodation Reservations

All changes regarding accommodations must be made directly with Hilton Philadelphia at Penn's Landing.

The hotel's cancellation policy will apply. You can manage your registration online - click here.
 

Privacy Policy

The COINS User Conference 2020 is governed by COINS privacy policies. Visit the COINS website for details.